1. Scope and controller
This Privacy Policy applies to ovalbee.com, the OvalBee platform, and related communications and services. Supervisely OÜ, Kesklinna linnaosa, Ahtri tn 12, Tallinn, Estonia, is the controller of personal information covered by this policy unless a contract identifies a different role.
When an organization uses OvalBee to process personal information in its own data, that organization may be the controller and OvalBee may act as its processor. In that case, the organization’s privacy notice and our agreement with it govern that processing.
2. Information we collect
Information you provide
- contact details, such as your name, work email, company, role, and message;
- account and profile information;
- billing and transaction information for paid Services;
- Customer Content and configuration information you submit to the platform; and
- support requests, survey responses, and other communications.
Information collected automatically
Our systems and hosting providers may receive technical information needed to deliver and secure the Services, such as IP address, browser and device type, timestamps, requested pages, and diagnostic or security logs. On this marketing site, PostHog analytics may collect usage and device information when you allow analytics technologies. See our Cookie Policy for details.
Information from other sources
We may receive business contact information from your organization, integration providers you choose to connect, service providers, or publicly available professional sources, as permitted by law.
3. How we use information
We use personal information to:
- provide, operate, maintain, and secure the Services;
- create and administer accounts, process transactions, and provide support;
- respond to inquiries, demo requests, and other communications;
- understand performance and improve features, when the required consent is present;
- send product or marketing communications where permitted, with an option to unsubscribe;
- prevent fraud, abuse, and security incidents; and
- comply with law and enforce our agreements.
4. Legal bases
Where the European Economic Area, United Kingdom, or similar laws apply, we rely on one or more of the following: performance of a contract; our legitimate interests in operating, securing, and improving the Services; your consent; and compliance with legal obligations. You may withdraw consent at any time without affecting earlier lawful processing.
5. How we share information
We may share personal information with:
- service providers that host, secure, support, communicate about, or help operate the Services under contractual safeguards;
- integrations and third parties you direct us to use;
- professional advisers, auditors, insurers, and financing partners as reasonably necessary;
- authorities or other parties when required by law or needed to protect rights, safety, and security; and
- a buyer, successor, or relevant adviser in a merger, financing, reorganization, or sale, subject to appropriate confidentiality.
We do not sell personal information for money.
6. International transfers
We and our service providers may process information outside your country. Where required, we use safeguards such as adequacy decisions, standard contractual clauses, or another lawful transfer mechanism.
7. Retention
We retain personal information only as long as reasonably needed for the purposes described here, including to provide the Services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention depends on the type of information, its sensitivity, the context in which it was collected, and applicable requirements. We delete or anonymize information when it is no longer needed.
8. Security
We use organizational and technical measures designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security. Please use strong, unique credentials and contact us if you suspect unauthorized access.
9. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information, and to withdraw consent. You may also have the right to complain to your local data protection authority. We may need to verify your identity before acting on a request.
You can unsubscribe from marketing email using the link in the message. You can manage optional site technologies on the Cookie Settings page.
10. Children
The Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children under 16. Contact us if you believe a child has provided personal information to us.
11. Changes to this policy
We may update this policy as our Services or legal obligations change. We will revise the date above and provide additional notice when required.
12. Contact us
To ask a privacy question or exercise a right, email hello@ovalbee.com or write to Supervisely OÜ, Kesklinna linnaosa, Ahtri tn 12, Tallinn, Estonia.